Who works at ACE ?
ACE Staff Directory
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Schedule an appointment with Emily: https://instituteace.as.me/schedule.php
Emily has 20+ years of experience teaching in public schools, community colleges, private language programs and one-on-one tutoring. Emily has an M.A. English with TESOL Certification, Texas A&M University; a B.A. Economics with International Studies Concentration, Davidson College; and a Certificate in Hawaiian Studies, University of Hawaii-Hilo. She speaks English, Spanish and Kreyòl.
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academics@instituteace.org
Monica has 20 years of experience teaching in community colleges, K-12 public schools, and private language programs. Monica has an M.A. TESOL, Portland State University; a B.A. Liberal Arts, New York University, and a CELTA Certificate in TEFL. She enjoys dancing, reading, and learning about her students.
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assessment@instituteace.org
Cindy has 14 years of experience teaching English in universities and community colleges, private language schools, businesses, churches and one-on-one tutoring. She directed an academic English program at a university in Pennsylvania and managed an ESL program at a community college in Kansas. She has taught English in the U.S., China, and Lithuania. Cindy has been a teacher mentor for ESL/EFL faculty in the U.S., China, and Vietnam. She has an M.A. TESOL, Biola University; an MBA Finance, George Washington University; and a BBA., Business Management, New Mexico State University.
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learning@instituteace.org
Flurina has more than thirty years of experience teaching in the United States and abroad. She speaks English, German, Italian, French and Spanish.
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Lauren helps ACE efficiently deliver high-quality customer service to current and future clients. Lauren develops, refines, implements and supervises processes that enable the program to function smoothly. Lauren is a highly organized individual with amazing people skills. In her free time, she likes travel, try new food, and meet new people.
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admissions@instituteace.org
Anna studied and received her ESL certificate at Huntington University. She has taught English as a Foreign Language in places such as Ukraine, India and China. Along with teaching at ACE, she coordinates the visa application process for students. In her free time, Anna likes to play volleyball, go to the beach or spend time with friends.
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info@instituteace.org
Lydia holds an MA in TESOL and has been teaching since 2011.
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info@instituteace.org
Sam holds a BA in English from University of Nevada Las Vegas, an MA in English from Baylor University, and a PhD in English at Claremont Graduate University. He has more than 20 years of experience as a university professor and is a published author.
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info@instituteace.org
Katia is a volunteer and former student at ACE. She has 18+ years of experience in Brazil as a clinical psychologist. Her goal is to help students in their learning process using her knowledge of psychology. She is from Brazil, and she speaks Portuguese, Spanish and English.
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portugues@instituteace.org
Daniela has fourteen years of experience in business management with a degree in Administration and a postgraduate degree in HR Management. She speaks Portuguese and is studying English.
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espanol@instituteace.org
Maria Jose is an entrepreneur who has studied Marketing and Public Relations. She has more than 20 years of experience in the area of sales and as an administrator of marketing teams in the private sector. She speaks Spanish and studies English at Institute ACE.
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info@instituteace.org
Dr. Ackles has more than fifty years of experience teaching English. She travels internationally advising ESOL departments. She is a three-time Fullbright Scholar. She holds a Ph.D. Linguistics, University of Washington; MA Linguistics, University of Washington; M.A. Education, Claremont Graduate School; and B.A. English, Whitman College.
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finance@instituteace.org
Hicran has almost twenty years of accounting and bookkeeping experience and has worked for large companies and educational institutions. Hicran speaks Turkish and is currently studying English.
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info@instituteace.org
Mary Elynne Butler is an aspiring educator with a passion for helping others. Her commitment to collaborative learning helps her to connect with students and ensure a smooth transition through the learning process at Institute ACE.
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info@instituteace.org
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info@instituteace.org
Administrative Structure
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Position Summary
The Program Director plans, organizes, staffs, leads, and manages all Institute for Academic and Career English operations and programs. The Program Director leads the campus in its commitment to the highest level of professional, educational, ethical, and environmental excellence. This is a full-time position with hours determined by business needs.
Successful candidates will have a well rounded background in the operations of ESL programs, strong leadership skills and business acumen, previous experience in second-language classrooms, and a well-developed ability to collaborate with others on campus and off.
Oral English communication skills will be evaluated based on a face to face interview in person or online and according to the ACE Evaluation of Teacher Candidate Spoken English Rubric, developed from the Common European Frame of Reference.
Written English communication skills will be evaluated based on the candidate’s spontaneous written response to a provided prompt and according to the ACE Evaluation of Candidate Written English Rubric.
Essential Responsibilities
supervise and oversee the daily operations of Institute ACE and its programs
provide leadership in all areas of management, marketing and operations
assure compliance with CEA, SEVIS and other partner organizations
provide reports to the Advisory Board, owners, and partner organizations including CEA and SEVIS
adhere to approved budgets and provide appropriate information for budget development
follow Institute ACE procedures for recruiting, selecting, training, developing, and maintaining an effective and collaborative faculty and staff
plan, assign and direct work; evaluate faculty and staff performance; address complaints and resolve problems
ensure that all faculty and staff adhere to Institute ACE policies and procedures; reward and discipline faculty and staff
ensure that the campus improvement plan is implemented effectively
conduct regular staff meetings to ensure communication, feedback, and professional development
conduct graduation ceremonies
participate in appropriate professional development
supervise the development and delivery of educational programs and curriculum
ensure the fair administration of the Institute ACE policies and procedures
ensure the fair and productive administration of Institute ACE admissions policies
maintain a safe, clean and environmentally responsible working and learning environment including the physical facility and grounds
develop and maintain productive and positive relations with the community, universities, and recruiting agencies
teach and substitute teach as needed
Physical Demands and Working Conditions
occasional lifting of up to 25 pounds, frequent lifting of up to 15 pounds
ability to express complex topics in writing and through speech
hearing or hearing adaptive technology to interact with staff, faculty, and students
vision or vision adaptive technology to write notes and edit documents
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Position Summary
The Academic Administrator ensures that faculty and students have the resources and information they need to flourish. This position reports to the Program Director and collaborates closely with the Learning Coordinator. The Academic Administrator supports the campus-wide commitment to the highest level of professional, educational, ethical, and environmental excellence. Successful candidates will have excellent oral and written language, teaching, and communication skills and a well-developed ability to collaborate with others on campus and off.
Essential Responsibilities
schedule, announce and direct term launch/end of term meetings
confirm teacher availability and student enrollment for next term
assist the Program Director with the term schedule
maintain attendance records
ensure progress reports are sent to students
maintain currently enrolled student contact info
keep track of needed supplies
order books
inform students of term schedule and required books
take tuition and book payments as needed
attend professional development as appropriate
attend regular staff and faculty meetings
maintain a safe, clean and environmentally responsible working and learning environment including the physical facility and grounds
be available to students via email, phone contact and/or in person appointments as appropriate
Physical Demands and Working Conditions
occasional lifting of up to 25 pounds, frequent lifting of up to 15 pounds
hearing or hearing adaptive technology to interact with staff, faculty, and students
vision or vision adaptive technology to write notes and edit documents
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Position Summary
The Assessment Director ensures that ACE assessment is developed, administered and evaluated well and remains in alignment with our mission and course goals as our program evolves. This position reports to the Campus Director and collaborates closely with other members of the Academic Leadership Team. The Assessment Director supports the campus-wide commitment to the highest level of professional, educational, ethical, and environmental excellence. Successful candidates will have excellent oral and written language, teaching, and communication skills and a well-developed ability to collaborate with others on campus and off. Successful candidates will have a rich understanding of language acquisition, second language instruction and assessment.
Essential Responsibilities
provide professional development to ensure faculty understands the SLOs and can provide instruction that effectively supports student mastery of the SLOs.
ensure continued alignment of our curriculum with the needs of our student body.
write original assessments and review teacher-made assessments.
schedule assessment of the full complement of level SLOs in a timely manner.
monitor the administration of assessments.
grade assessments and supervise others in grading assessments.
participate in meetings, faculty evaluations, complaint resolutions, and school events
maintain a safe, clean and environmentally responsible working and learning environment online and on campus, including the physical facility and grounds
be available to faculty and students via email, phone contact, and/or video calls as appropriate.
Physical Demands and Working Conditions
ability to express complex topics in writing and through speech
hearing or hearing adaptive technology to interact with staff, faculty, and students
vision or vision adaptive technology to write notes and edit documents
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Position Summary
The Business Development Leader drives the creation, marketing and delivery of new revenue streams for J. Johnson Holdings, LLC. This position requires excellent organizational and communication skills, a well-developed ability to collaborate with others on campus and off and the discipline to respect company confidentiality and client privacy.
Essential Responsibilities
Develop and implement marketing campaigns for new and existing services.
Evaluate the effectiveness of marketing campaigns.
Monitor client satisfaction with our services.
Enhance and maintain online profiles.
Come up with ideas for new offerings online and in person.
attend professional development as appropriate
be available to students via email, phone contact and/or in person appointments as appropriate
attend regular staff and faculty meetings
maintain a safe, clean and environmentally responsible working and learning environment including the physical facility and grounds
Physical Demands and Working Conditions
occasional lifting of up to 25 pounds, frequent lifting of up to 15 pounds
hearing or hearing adaptive technology to interact with staff, faculty, and students
vision or vision adaptive technology to write notes and edit documents
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Position Summary
The Marketing Manager promotes our program in the local community and to a global audience. This position reports to the Program Director and collaborates closely with the Business Manager. The Marketing Manager supports the campus-wide commitment to the highest level of professional, educational, ethical, and environmental excellence. Successful candidates will have excellent communication and management skills and a well-developed ability to collaborate with others on campus and off.
Essential Responsibilities
build marketing programs to support specific marketing objectives through various channels
lead the execution of marketing programs from start to finish
evaluate the impact of marketing programs in recruiting quality students
attend professional development as appropriate
be available to prospective students via email, phone contact and/or in person appointments as appropriate
attend regular staff and faculty meetings
maintain a safe, clean and environmentally responsible working and learning environment including the physical facility and grounds
Physical Demands and Working Conditions
occasional lifting of up to 25 pounds, frequent lifting of up to 15 pounds
hearing or hearing adaptive technology to interact with staff, faculty, and students
vision or vision adaptive technology to write notes and edit documents
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Position Summary
The Learning Coordinator ensures that faculty and students work cohesively in a supportive environment. This position reports to the Program Director and collaborates closely with the Academic Administrator. The Learning Coordinator supports the campus-wide commitment to the highest level of professional, educational, ethical, and environmental excellence. Successful candidates will have excellent oral and written language, teaching, and communication skills and a well-developed ability to collaborate with others on campus and off. Successful candidates will have strong mentoring skills and a commitment to collaboration, previous experience in second-language programs and the ability to identify pain points in the teaching/learning environment and propose solutions
Essential Responsibilities
mentor fellow teachers
contribute to the development and delivery of educational programs and curriculum
facilitate collaboration among teachers, staff, and students
bring attention to pain points in the learning/teaching process and suggest solutions
participate in meetings, faculty evaluations, complaint resolutions, and campus events
annually complete required professional development
maintain a safe, clean and environmentally responsible working and learning environment including the physical facility and grounds
be available to students via email, phone contact and/or in person appointments as appropriate
Physical Demands and Working Conditions
occasional lifting of up to 25 pounds, frequent lifting of up to 15 pounds
ability to express complex topics in writing and through speech
hearing or hearing adaptive technology to interact with staff, faculty, and students
vision or vision adaptive technology to write notes and edit documents
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Position Summary
This position reports to the Program Director and supports the campus-wide commitment to the highest level of professional, educational, ethical, and environmental excellence. Successful candidates will have excellent oral and written language, teaching, and communication skills and a well-developed ability to collaborate with others on campus and off.
Essential Responsibilities
prepare and implement appropriate and engaging instruction
use adopted texts and supplemental materials to develop student mastery of school-defined learning objectives
submit punctual class recaps in the accepted format
submit a summary of material covered each term
teach and co-teach classes
attend professional development offerings
collaborate with the Academic Leadership Team to ensure coherence across the program
attend regular staff and faculty meetings (paid), and mentoring and collaborative hours (required as needed as part of class preparation)
maintain a safe, clean and environmentally responsible working and learning environment including the physical facility and grounds
be available to students via email, phone contact and/or in person appointments as appropriate
Physical Demands and Working Conditions
occasional lifting of up to 25 pounds, frequent lifting of up to 15 pounds
hearing or hearing adaptive technology to interact with staff, faculty, and students
vision or vision adaptive technology to write notes and edit documents
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Position Summary
The Operations Assistant assists new and potential students and helps create an efficient, effective, pleasant, and profitable learning and business environment. This position reports to the Program Director and collaborates closely with the Academic Leadership Team and the Business Leadership Team. The Operations Assistant supports the campus-wide commitment to the highest level of professional, educational, ethical, and environmental excellence. Successful candidates will have excellent oral and written communication skills and a well-developed ability to collaborate with others on campus and off.
Essential Responsibilities
welcome and provide general support to teachers, students and campus visitors
respond to phone calls, emails and texts during business hours
update student contact information on contact management system
maintain contact management system
track book inventories
take tuition and book payments
help organize and maintain school common areas
perform general office clerk duties and errands
network with individuals and organizations to drive revenue
attend staff and faculty training and professional development as required
handle sensitive information in a confidential manner
organize and schedule meetings and appointments
assist in maintaining a safe, clean and environmentally responsible working and learning environment including the physical facility and grounds
Physical Demands and Working Conditions
occasional lifting of up to 25 pounds, frequent lifting of up to 15 pounds
hearing or hearing adaptive technology to interact with staff, faculty, and students
vision or vision adaptive technology to write notes and edit documents
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Position Summary
The Primary Designated School Official is a SEVIS appointed position who coordinates the visa process with F1 students.
Institute ACE does not and will not discriminate on the basis of race, age, color, sex, national origin, disability or religion or otherwise as provided by federal and state law in any of its activities or operations.
Institute Ace is an “equal employment opportunity employer.” Institute ACE does not and will not discrimination in the terms, conditions, or privileges of employment on the basis of race, age, color, sex, national origin, disability or religion or otherwise as provided by federal and state law.
Institute ACE is committed in all areas to providing a work environment that is free from discrimination and harassment. Harassment based upon an individual's sex, race, ethnicity, national origin, age, religion or any other legally protected characteristics will not be tolerated.
An ongoing background check will be maintained on all employees of Institute ACE who work with minors.
Institute ACE participates in E-Verify.